Frequently Asked Questions
Everything you need to know about our latest collections and services.
How long does it take for Gul Ahmed New Arrivals to be delivered?
For domestic orders within Pakistan, delivery typically takes 3-5 business days. International shipping times vary by destination, usually ranging from 7-14 business days.
What is your return policy for the latest collections?
We offer a 14-day return policy for unused and unwashed items with original tags attached. Please note that sale items or customized stitched suits are not eligible for return unless they are defective.
Are the colors of the products accurate on the website?
We strive to display product colors as accurately as possible. However, due to photographic lighting and different device screen settings, there may be a slight variation between the actual product and the image.
Do you offer stitching services for unstitched fabric?
Yes, we provide premium stitching services for our unstitched collections. You can select the 'Stitching' option on the product page and choose from our standard size chart or provide custom measurements.
What payment methods do you accept?
We accept various payment methods including Cash on Delivery (COD) within Pakistan, as well as Visa, Mastercard, and PayPal for both local and international transactions.
How can I track my order status?
Once your order is dispatched, you will receive a confirmation email and SMS containing a tracking number. You can use this number on our courier partner's website to monitor your shipment's progress.